Assessment Coordinator 

Full Time

M-F 10am-530pm

Triangle Springs, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members to join our team. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what matters–providing quality patient care. Join our team in Raleigh, North Carolina, to build a career that touches lives.

• Clerk assess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs.
• Clerk assists in scheduling initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care.
• Clerk refers and triages patients to other sources of treatment when appropriate.
• Clerk answers all inquiry calls regarding treatment and the facility, presents treatment options, documents calls and sets appointments for callers seeking treatment.
• Clerk works with the business office to ensure smooth transition into the admission process.

Requirements:

• High School degree or equivalent.

Experience:

• High School degree or equivalent.
• Must have experience with clerical duties.